GigaGlobe

Categories

Understanding Invoices

0 Was this answer helpful?

Invoices are generated automatically for your services. Understanding how they work will help you manage your billing effectively.

Invoice Lifecycle

  1. Generated — Invoices are created 14 days before the due date for recurring services.
  2. Unpaid — The invoice is waiting for payment.
  3. Paid — Payment has been received and applied.
  4. Overdue — The due date has passed without payment.
  5. Cancelled — The invoice has been voided.

Invoice Details

  • Invoice Number — Unique identifier for each invoice.
  • Line Items — Individual charges for services, domains, or add-ons.
  • Subtotal — Total before taxes.
  • Tax — Applicable taxes based on your location.
  • Total — The amount due.
Note: Services may be suspended if invoices remain unpaid past the due date. Set up AutoPay to avoid service interruptions.

You can view all your invoices under Billing > My Invoices in the client portal.


Was this answer helpful?
« Back
Hi there! How can we help?
Chat with us